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PRIVACY POLICY

Effective Date: March 16, 2025

1. Introduction

365Shift Inc. (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of all individuals using our platform, including independent caregivers and care seekers (individuals and organizations). This Privacy Policy explains how we collect, use, disclose, and protect personal information, in accordance with Ontario’s Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable privacy laws.

By using our website and services, you consent to the practices described in this policy.

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2. Information We Collect

We collect personal information voluntarily submitted by users, including:

For Caregivers:

  • Contact Information: Name, phone, email, location

  • Professional Info: Licenses, certifications, credentials, work history

  • Profile Materials: Résumés, photos, availability, areas of interest

  • Preferences: Service types, rates, working hours, travel willingness

For Care Seekers (Families or Organizations):

  • Contact & Organizational Details: Name, email, facility or family role, phone number

  • Service Requests: Needs, preferences, location, care types requested

We may collect information through:

  • Direct submissions (forms, uploads, messages)

  • Automated tracking tools (cookies, usage logs)

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3. How We Use Your Information

Your personal data may be used to:

  • Facilitate direct connections between caregivers and care seekers

  • Display caregiver profiles to users only with explicit consent

  • Send notifications of potential matches or messages

  • Verify qualifications and support trust & safety

  • Improve our user experience and site functionality

  • Comply with applicable legal and regulatory requirements

We do not use personal data for any other purpose without additional consent.

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4. Disclosure of Information

We only share personal information under the following circumstances:

  • With Consent: Profile visibility is strictly user-controlled

  • With Registered Users: Information is shared only with users who match your needs or preferences

  • For Legal Compliance: If required by law or lawful requests

  • With Service Providers: For background checks, tech support, or secure data processing (bound by confidentiality)

Important: We do not sell user data. All data sharing is consent-based and limited in scope.

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5. Security Measures

We implement industry-standard safeguards to protect personal information, including:

  • Data encryption for uploads and stored content

  • Access controls for caregiver and care seeker accounts

  • Regular audits to maintain system security and data protection

While we take all reasonable precautions, no platform can guarantee absolute internet security. Users share data at their own risk.

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6. Data Retention

We retain personal information only as long as needed to:

  • Facilitate caregiver-care seeker interactions

  • Meet legal, operational, and support obligations

You may edit, update, or request deletion of your data anytime by emailing: 365shift.ca@gmail.com

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7. User Rights

You have the right to:

  • Access or edit your profile information

  • Withdraw consent for public profile sharing

  • Request deletion of your data

  • File complaints regarding data handling

All requests can be sent via your dashboard or directly by email.

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8. Indemnification & Limitations

By using the platform, you agree to:

  • Take responsibility for any voluntary disclosure of personal data

  • Indemnify 365Shift Inc. from liabilities related to third-party misuse

  • Understand that 365Shift does not control what users do with shared data after a direct connection is made

We do not assume liability for communications or decisions made between users outside of the platform.

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9. Additional Data Use

We may also collect:

  • Photos, if uploaded by users (optional)

  • Cookies and usage data, to improve functionality, security, and fraud prevention

  • Anonymized analytics, used to improve our services

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10. Changes to This Policy

We may update this Privacy Policy from time to time. When updated, we will post the revised version on our website with a new effective date. Continued use of the platform means you accept the updated terms.

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11. Governing Law

This Privacy Policy is governed by the laws of Ontario, Canada. Any disputes will be resolved in Ontario courts.

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12. Contact Us

📍 365Shift Inc.
📧 Email: david@staffingstationcanada.com
📞 Phone: 647-382-7279
🌐 Website: www.365shift.ca

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Acknowledgment

By using our services, you acknowledge that you’ve read and understood this Privacy Policy and consent to its terms.

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